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Thursday, January 19, 2012

Common issue with Micro Panda (Geely LC 1.3)

Guys, my car has now exceeded 13,500km and found few issues that cannot be rectified by the Sri Lankan Micro Company namely: (1) Rear Door Alignment and (2) Power Steering Rack noise

1. Rear Door Alignment (Production failure) 

This is a disaster: Noise coming from the rear door, regardless whether I drive on the carpet road or just a normal road. I have given my car to the company for repair several time and they did several adjustments. It can’t be fixed. Finally they told me this is because of single shock to lift the rear door (production failure). So far, no replacement for either the shock or the door.




2. Power Steering Rack Noise (Production failure)

From the day I brought my vehicle, this issue was there. Despite my bringing this problem to the attention of the company whenever I put the car for repair, the problem was not fixed. Finally, an advisor promised me a replacement the next time. Because of this, I'm unable to take full left turns or right turns as well as whenever my right tire went into a pot hole this irritating sound will come.

44 comments:

  1. Amila CJanuary 19, 2012 at 2:33 PM

    This comment has been removed by the author.

    ReplyDelete
  2. suraJanuary 25, 2012 at 11:38 AM

    same experience me too with mx7 mark II.They checked & found the problem with front wheel bearings.They promised me to replacement of front wheel bearings.still they didnt do anything...

    ReplyDelete
    Replies
    1. KassaJanuary 25, 2012 at 1:41 PM

      Any other issues with MX7?

      Delete
    2. UnknownMarch 27, 2013 at 1:30 PM

      please i also intend to buy a MX7 markII please give me a advice "kasun83dhan@gmail.com"

      Delete
  3. Shan RajautrhranFebruary 7, 2012 at 6:24 PM

    Same Thing has happened to my Dads Car. Over Heating before the car hit a 1000 ks, Steering Rack Problems since the car hit 4000 Ks, SERVICE CENTRE AND CUSTOMER SERVICE PROBLEMS SINCE DAY 1 !

    There is a guy named Sumith who works there and apparently takes care of warranty repairs etc. The car has now done 18000 Kms with a messed up steering rack and I have been waiting 9 months for a replacement and Sumith NEVER picks up his phone. Sigh ! When I Go to Micro Sumith Never comes out because he is " busy" and cant meet me. When I ask someone else to assist all I get is that Sumith is In charge and no one else can answer on his behalf so to come back the next day.

    I live in Kandy so I literally cant be wasting time to come see Sumith everyday and get sent back or to take a few days off and to stay in CMB to meet him . Its so hard to go to the Kandy Service centre without being scared that the under side of the car would be in pieces because its SO LOW ! and also, they dont even have break pads in Kandy. Takes 2 weeks to get them in From Colombo. Never heard of courier i suppose !

    ReplyDelete
    Replies
    1. Nila78October 23, 2012 at 1:30 PM

      Agree.. everyone is facing the same difficulty with Micro Cars and their Customer Care.. No one will be proud of even if they say "Our Nations Pride". I WILL NEVER RECOMMEND A CAR FROM MICRO TO ANYONE BECAUSE THEIR AFTER SALES SERVICE AND CUSTOMER CARE TOTALLY SUCKS!!

      Delete
  4. varnanMarch 7, 2012 at 12:31 PM

    i booked panda car. somebody says service rate higher and not good service. please any body say.. how much first service rate and Km?

    ReplyDelete
  5. KassaMarch 8, 2012 at 7:58 AM

    Hello Varuna, I'm planning to do my 4th service now. My first service was 1500KM and it has cost me Rs.4015.13. Breakdown as follows,

    Labor - 357.00
    Lubricants
    Windscreen Cleaner (They put this if my can is full or bit less.) - Rs.54.50
    Gear Oil 90SAE - Rs.1120.12
    Engine Oil2050 Micro - 1487.22
    Parts
    Engine Oil Filter - 566.10


    Note: They always add widnscreen cleaner if your can is full or bit less.

    ReplyDelete
  6. KassaMarch 28, 2012 at 8:23 AM

    Dear friends, Last week I did my 15,000KM service. So as usual I have reported the mechanical issues I had.

    1). Rack-end noise
    2). Rear Door noise.

    So after the service, technical staff inform me that rack-end has to come up with a modification and still they are working on it. For the rear door noise they did a replacement of a sock-absorber and after exact 1 day same noise has started. It seems there is no solution for both issues.

    ReplyDelete
  7. tonyMay 5, 2012 at 2:24 PM

    is it true that micro products in srilanka have three wheeler engine or it's just a gossip??

    ReplyDelete
  8. KassaMay 7, 2012 at 8:23 AM

    Hi Tony,

    Please let us know which model you're talking about?

    ReplyDelete
  9. samantha rajapakshaMay 7, 2012 at 11:14 AM

    i plan to buy a Micro Panda car to which i thought of paying 500,000/ as down payment.So what is the best way to do it? i need to get it before February next year. So when i need to start processing the entire work as you think?

    ReplyDelete
    Replies
    1. Nila78October 23, 2012 at 1:17 PM

      you will never get your car on time. because Micro Customer care sucks... try another brand or Micro Management should change the staff of customer care.

      Delete
  10. DhammaAugust 8, 2012 at 8:35 PM

    I feel not so sure about having a full glass cover for the rear door in the long run. Have any of you had any damages to the rear door glass yet ?

    ReplyDelete
  11. UnknownMarch 12, 2013 at 6:12 PM

    i using micro panda car... it is very cost for me because it is running 8 -9 km per ltr. it very cost for me.. i never buy micro brand..it is uncomfortable.

    ReplyDelete
  12. UnknownMarch 12, 2013 at 6:20 PM

    I WILL NEVER RECOMMEND A CAR FROM MICRO TO ANYONE BECAUSE THEIR AFTER SALES SERVICE AND CUSTOMER CARE TOTALLY SUCKS!!

    ReplyDelete
  13. UnknownSeptember 8, 2013 at 4:40 PM

    micro panda cross veri cost car sock-absorber noise
    Rack-end noise
    it is running 8 -9 km per ltr
    The milege is only 850km but there are so many faults in this micra car. The customer care sucks that they says they will report the faults to Geely but doesn't do anything about it.

    ReplyDelete
  14. LeonJuly 12, 2014 at 10:46 PM

    What about the Panda cross issues is it same?

    After sales is common for any micro as per given feed back.

    ReplyDelete
  15. UnknownJanuary 4, 2015 at 9:21 AM

    I brought a panda cross in end 2013 the day I went to check the car there were lot of scratchers so they send it to the workshop and cut and polished it there is a damage on the door panel (Manufacture defect) still its not replaced, there is a fungus on the glasses when I put the car to the service I inform them still non cleaned I handed over the car to the second service after few weeks Mr Mahendra called and said there was a small accident but they said they will cover it out Num plate was damage(not replaced or given any claim) Horn was broken they have super glued the horn it doed not work properly if I put the car to the service there is a problem or something eles is broken by them and super glued it when I reported Mr Asela said its to late this is the truth about Micro My Vehicle No is KX 3618 for anything contact me on 076521176

    ReplyDelete
  16. DulithaJanuary 25, 2015 at 9:07 PM

    Anybody knows about panda 1.0L car. Does it have same issues as 1.3L car.

    ReplyDelete
  17. UnknownFebruary 3, 2015 at 2:21 PM

    I'm thinking about buying a panda car. But seems like its a waste of money. Any suggestions guys??

    ReplyDelete
  18. UnknownFebruary 7, 2015 at 11:43 AM

    Hi guys! I bought my Panda Lc 1.0 back in 2012. So far I don't have any issues with my panda. Does about 10km per L on 90 octain in city limits. & 14-15km per L on the highway.

    ReplyDelete
  19. UnknownFebruary 12, 2015 at 8:50 AM

    Hey guys planning to go for a mx7 mark 2 need your advice plzzz

    ReplyDelete
  20. Nimsara NavanjanaFebruary 19, 2015 at 9:24 PM

    I've paid total money for geely lc 1.0 (Panda GB) in 15 th of December.And they've promised me to handover it on first week of February.....But now there saying it will be April or last of March.....I don't know what to do.....and also their CUSTOMER CARE SUCS....... :@

    ReplyDelete
  21. UnknownMarch 1, 2015 at 11:48 PM

    Please share your experience regarding the problems in New Panda 1000cc car and Panda Cross 1300cc car

    ReplyDelete
  22. sujith KulasekaraMarch 15, 2015 at 10:49 PM

    I'm going to buy a panda cross. any one experience with new panda cross.

    ReplyDelete
  23. Kusal AnjanaMay 10, 2015 at 11:01 AM

    Hi guys,

    Im new to this blog and i have gone through all the comments of you guys are posted.
    I also paid an advance for Micro Panda on last week.
    While i was searching more details of the vehicle i saw your comments and thanks for sharing your valuable experience. Specially Chathura Ekanayaka, bcos i saw his comments on another blog which he posted since he brought his panda.

    I have noted your all common issues with panda and much appreciate if u guys can share your feedback on following areas as well.

    1. Driving comfortability
    2. AC quality (I had a bad exp,, with my friends cherry qq when the AC is on the car is not picup)
    3. Engine power to drive with 5 passengers
    4. Any other electrical issues,
    5. Any vibration when driving fast

    ReplyDelete
    Replies
    1. DananjayaMay 10, 2015 at 10:22 PM

      මචන්....කාර් එකක් ගන්ට යන එකෙක් මේ බොලොග් වලට ආවට කාර් එකක් ගත්ත එකෙක් මෙවට එනවා අඩුයි... ආවත් සමහරු කියන්නේ බොරු... මාත් සල්ලි බැන්දා පැන්ඩා කාර් එකකට... මගේ යාළුවෙක්ටත් තියනවා පැන්ඩෙක්.. උෟ කියන විදියහටනම් කාර් එකේ අවුලක් නෑ

      Delete
    2. ruwanMay 16, 2015 at 2:10 PM

      මම පැන්ඩෙක්ට සල්ලි බැන්දෙ 2014 දෙසැම්බර් 27. මුලින්ම් මාර්තු අන්තිමෙ දෙනව කීව. ඊට පස්සෙ අප්‍රේල් 10 දෙනව කීව. අයෙත් අප්‍රේල් 27 කීව. අයෙත් මැයි 15 කිව, දැන් අන්තිමට මැයි 30 දෙනව කියල තියෙනව. සෝ රූම් එවුන් නම් කියන්නෙ පැන්ඩගෙ අමතර කොටස් වලින් 30% ක් ලංකාවෙන්ම ගන්න නිසා ඉල්ලුම වැඩිවීමත් එක්ක සප්ලයර්ලගෙ ප්‍රමදයක් තියෙනව කියල. මේ නිසා කාර් 1 ගත්තට පස්සෙ අමතර කොටස්වල ප්‍රශ්නයක් ඇතිවෙයි කියල හිතෙනව.

      Delete
  24. bus katha busMay 22, 2015 at 9:49 PM

    Consumer Complaints
    caa.gov.lk
    Consumer Complaints
    caa.gov.lk
    පාරිභෝගික අධිකාරිය පනත යටතේ වැරදි

    භාණ්ඩ හා සේවා සැපයීම සම්බන්ධයෙන් වන ප්‍රතිඥාභාර වගකීම් සහතික හෝ ඒවායේ ඇතුලත් කොන්දේසි කඩ කිරීම

    පාරිභෝගිකයා නොමග යවන සුළු හෝ රවටන සුළු ක්‍රියාවන්හි නිරත වීම

    http://www.caa.gov.lk/web/index.php?option=com_contactmap&view=contactmaps&id=2&Itemid=697

    ReplyDelete
  25. UnknownSeptember 10, 2015 at 11:54 PM

    Thanks for all comments.now I am free from panda....

    ReplyDelete
  26. UnknownSeptember 12, 2015 at 7:50 AM

    whats the engine code of panda

    ReplyDelete
  27. ThilankaOctober 7, 2015 at 7:41 PM

    I'm an owner of new suzuki alto 800. I'm really afraid to speed up my car due to light weight built of body. Fuel consumption is still not more than 10-11KMPL as still I have run less than 500KM in 3rd gear.

    ReplyDelete
  28. Kodithuwkku PWCNovember 11, 2015 at 11:03 PM

    I want to buy a panda 1000cc car. Guy's pls. send the details

    ReplyDelete
  29. UnknownNovember 25, 2015 at 12:46 PM

    i am thinking go for a panda. please assist me ...is it value for money 1.5mn

    ReplyDelete
  30. UnknownNovember 25, 2015 at 12:46 PM

    i am thinking go for a panda. please assist me ...is it value for money 1.5mn

    ReplyDelete
  31. UnknownNovember 27, 2015 at 4:14 PM

    i m paid 1,419,500.00 for Panda GB , Geeshan - Show Room Manager said , he can deliver the car on 05th December 2015. It will Possible to them, Pls advice me laters Users

    ReplyDelete
  32. UnknownNovember 27, 2015 at 4:16 PM

    I would like to know what is the actual fuel consumption rate for Brand New Panda GB 1000 CC car. it will 14 L per Liter. ?

    ReplyDelete
  33. UnknownNovember 30, 2015 at 7:51 AM

    It is very good car now my mileage is 94000 fuel eco 14 kml for long distance town areas 10kml

    ReplyDelete
  34. UnknownNovember 30, 2015 at 5:23 PM

    I have paid 35000 to book my vehicle and Mr. Geeshan told he can deliver in 6 months. Almost 6 months exceeded till now I haven't received the stuff.. It is very hard to contact geeshan and he very rarely reply Emails and any time you call him he sends a text saying I am busy. I captured him through direct line and inquired about the vehicle delay he still says it will delay further since still some components to be arrived. Sick of their service. See the excuse they give, and not in a manner to appologize as well. Thought of taking towards consumer courts this week.

    ReplyDelete
  35. UnknownNovember 30, 2015 at 7:31 PM

    2016 budget eken panda car price wadi wenawada.....wadi unot eka kalin advance pay karapu ayatat balapanawada

    ReplyDelete
  36. UnknownDecember 1, 2015 at 3:04 PM

    shashika confirmed me, he can deliver the car before on 04 th December 2015

    ReplyDelete
  37. UnknownDecember 1, 2015 at 3:06 PM

    i would like ask 30th november posted guy, when were you paid 35,000.00

    ReplyDelete

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